Dear Valued Guest, The Resort is closed during winter season. All activity programs including Restaurant menus will be uploaded shortly before the Resort opens for the summer.

Check Out

Latest check out time: 12:00

Early Breakfast

• Available from the buffet on departure day for guests with pre-booked meal packages.

Changing Room

• Available in the afternoon of your departure day. Please ask our Help Desk for the key.

Day Use Of Apartment

• Available on your departure day for €50.
• No cleaning will be provided on that day if you keep your apartment for Day Use.
• Please check availability and book in Help Desk at your earliest.

Flight Info & Baggage 

Keep your mobile on to receive our updates

• During your stay, you will receive SMS messages about bus departure times, delays and other information you have registered with us beforehand.
• Between 24-48 hours before departure, you will receive SMS with bus pick up time and bus number. Please contact our staff if you do not receive such text messages.

Check in your baggage in a breeze, right at your hotel

• Sunclass Airlines has its check-in counter located at Resort Service area at:

Nuevas Palmeras: Nuevas Palmeras, Pirámides,  Magdalena & Diana
Princesa: Princesa, Villa Princesa, Villa Isabel & Victoria   

• This Easy Travel service is available for our guests travelling with Sunclass Airlines.
• One person per reservation can check in for the whole travelling group, however all tickets and ID documents have to be presented.
• Push chairs and prams can be delivered directly to the airport gate shall you prefer.

Extra baggage / Excess weight

• If you travel with Sunclass Airlines, the maximum allowance per person is 30 kg (incl. 6 kg of hand baggage), as well as 10 kg extra baggage at no extra cost.
• If you travel with other airlines, please check with them directly regarding baggage weight and excess baggage information.

Please refer to the flight check-in times below:

Tuesday April XX 2020 

DK1217 Billund 08:30 - 09:30
DK1173 København
08:30 - 09:30
DK1325 Helsinki
08:30 - 09:30
DK1839 Göteborg
08:30 - 09:30
DK1453 Malmö
08:30 - 09:30
DK1785 Arlanda
08:30 - 09:30
DK1567 Oslo
08:30 - 09:30

 Thursday April XX 2020

DK1419 Luleå 19:15-19:30
DK1535 Tromsø
19:15 - 19:30

 
Friday April XX 2020

DK1345 Helsinki 08:30 - 09:30
DK1159 Københaven 08:30 - 09:30
DK1521 Bergen 08:30 - 09:30
DK1765 Göteborg 08:30 - 09:30
DK1509 Trondheim 08:30 - 09:30
DK1733 Stockholm Arlanda 08:30 - 09:30

 
Friday April XX 2020

DK1403 Umeå 19:15 - 19:30
DK1507 Stavanger 19:15 - 19:30

 
Saturday April XX 2020

DK1459 Malmö 08:00-09:00
DK1219 Billund 08:00-09:00
DK1827 Göteborg
08:00-09:00
DK1555 Oslo
08:00-09:00
DK1743 Stockholm Arlanda
08:00-09:00
DK1135 København
08:00-09:00
DK1327 Helsinki
08:00-09:00
DK1523 Bergen
08:00-09:00


Sunday April XX  2020

DK1359 Kuopio 19:15 - 19:30
DK1335 Helsinki 19:15 - 19:30

  

Duty Free Shopping

Pre-order your duty free shopping now

• Travelling with Sunclass Airlines, Novair or Atlantic Airways? Good news, you can pre-order our wide selection of duty free items which will be delivered straight to your seat!
• Start shopping now by picking your favourites from our Airshoppen catalogues for flights from/to Sweden, Norway, Denmark and Finland.