Services

We hope you will enjoy your stay here at Sunwing Family Resort. To make your stay even more comfortable, we have made these services available to you.

Self Service Laundry (incl. laundry detergent) €4
Self Service Laundry €3.50
Self Service Tumble Dryer €3.00
Iron & iron board €3/day or €15/week
Extra cleaning per day (including towels & linen) €35
Extra change of towels & linen €10
Express Laundry Contact Help Desk
Lollo & Bernie Welcome Package €32/40/48
Lollo & Bernie Visit €25
Welcome Package €40
Royal Welcome Package €105/135/165
Day use of apartment on departure day* €40 (15:00)
Day use of apartment on departure day* €60 (18:00)

*Subject to limited availability. Please book from our Help Desk at your earliest.

For Baby

Baby push chair rental (for 1 child, up to 15kg) €4.50/day or €25/week
Baby cot rental €4/day or €20/week
Baby chair rental €3/day or €16/week
Baby sitter rental (equipment) €3/day or €16/week
Nursery table rental €2.5/day or €15/week
Baby package €48/week
Baby package (large) €80/week
Baby Sitting €7/hr 50% surcharge for each additional child in the same booking or room.

Air Conditioning

Available free of charge from 15:00 – 09:00 (June 1 – September 30). The hotel has a centrally controlled air condition system (set to 23 – 26°c in room/apartment).

Safety Box

  • We recommend that you use the safety box in your room for all your valuables.
  • The hotel does not assume any responsibility for items not kept in the safety box.
  • For your safety, we recommend that you close the balcony doors and windows at night and whenever you leave your apartment/room.

Room Cleaning

Happy Baby & Royal Suites, Lollo & Bernie Suites and Royal Welcome Package:

  • Cleaned every day between 8:30 and 15:30.
  • Please let us know at the Help Desk if you'd like your apartment cleaned at a specific time.

All other apartment types:

  • Cleaning between 8:30-15:30
  • No cleaning service available after 22:00.
  • Two non-cleaning days per week: Sunday and Wednesday
  • Note: If you’re travelling unspecified, apartment cleaning is not included. Cleaning service can be booked at the Help Desk at an additional charge.

Fresh Bath Towels & Bed Linen

Would you like fresh bath towels and/or bed linen? Place your used towels/linen in the laundry basket in the bathroom.

Pool & beach towels are only washed upon request to minimize water usage and negative impact to the environment.
Please place the used towel in the basket in your bathroom and we will change them. You can also pick up fresh towels from reception.

  • Why not re-use your towels and bed linens which help us significantly reduce our electricity, detergent and water usage? Be our environmental hero!

Royal Family - Suite or Welcome Package

Have you booked a Royal Suite or Welcome Package Royal? This is included in your room:

  • Welcome Package: Fruit, snacks & beverage.
  • One Beach Bag: Our gift to you! Make the best use of it during your holiday before you bring it home.
  • Daily refill of water.
  • Nespresso Machine with 4 coffee capsules with daily refill.
  • Two extra cleaning days.
  • Bathrobes for the whole family.

Pillow Menu:

  • For Royal Suite guest - choose your preferred pillow directly from the closet.
  • For Welcome Package Royal guest - simply call Help Desk with your request and we will deliver it to the room.

A bonus for you who’ve booked Royal Suite:

Watch your favourite programs from your own device through Chromecast® technology:

  • Press the Source button on your remote control
  • Choose HDMI
  • Follow the instructions on the TV

Fire Safety

For your safety, we’ve equipped all our apartments with a fire safety system controlled from the Help Desk. All Resorts have fire extinguishers and clearly marked emergency exits.

Smoking Policy

Smoking, including the use of electronic cigarettes, is permitted in designated smoking areas outside the hotel entrance and at the pool area. It is not allowed to smoke in the rooms, balconies and terraces.

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